Payment and delivery

Payment. You can pay for your order with VISA / MasterCard or with PayPal. When payed, the order is processed within three working days and sent to you, and you will receive a letter with a track number to track the parcel. In case the ordered goods are not available, or additional time is required to prepare your order, our manager will contact you and coordinate the order de Delivery. We deliver goods all over the world by mail, the delivery time is 10-14 days on average. The cost of delivery is 300 rubles. We must draw your attention that we are not responsible for the detention of the parcel by the customs of your country, all issues with customs within your country, you need to decide on your own. In case you need faster delivery, please indicate this in the order so that we can calculate the optimal price-time ratio and settle it with you.

If your package is damaged or lost please contact us by mail dobrovolskyjewelry@gmail.com, attaching photos and other documents to the letter and we will solve your questions.

Individual order. We accept orders for making designer jewelry for you on the site, and to do this you need to write to the designer Dobrovolskaiaelena@gmail.com, after everything has been agreed, you pay the product on the site and we send it to you by mail. We earnestly ask you to consider the measurements carefully and all the sizes that we send to you when ordering individually, we do not exchange products that did not fit you, if you did not like them externally, or those that you thought they would look different.

Wholesale Order. Representation of the brand. If you want to make a wholesale order or become a representative of a brand in your city, please send a quotation directly to the designer Dobrovolskaiaelena@gmail.com


Warranty for products. All products manufactured by our designer are under warranty. To clarify the details of the repair, please write to us at dobrovolskyjewelry@gmail.com. Since the production of all our jewelry is held in Israel, repairs are also carried out in Israel, sending to Israel is at your expense, sending the repaired product back to you is our responsibility. In such cities as Moscow, Yekaterinburg, Chelyabinsk, you can rent jewelry for repair to our representatives on the market.


About personal data. By registering on our website and leaving your contact information, you consent to the processing and storage of your personal data.